Privacy Policy

About this policy

Comment Automation for Creators is a product of Opportunity Labs LLC. This Privacy Policy explains how we collect, use, store, and protect information when you use Comment Automation.

Information we collect

We may collect account information you provide when creating or using your Comment Automation account, including your email address, workspace information, and saved resource links.

When you connect a supported social media account, we may receive information permitted by that platform and authorized by you, including account identifiers, usernames, professional account information, posts, comments, messages, and information needed to perform the automations you configure.

Instagram and Meta Platform Data

If you connect an Instagram professional account, Comment Automation may receive Platform Data from Meta according to the permissions you approve.

We use this information only to provide features you request, such as identifying connected accounts, detecting relevant comments, responding to comments, and sending requested resources through supported messaging features.

We do not use Instagram or Meta Platform Data to sell personal information or for unrelated advertising purposes.

Access tokens and security

Access tokens used to connect social media accounts are stored in encrypted form. They are not intentionally exposed to browser code, public URLs, or other users.

We use reasonable technical and organizational safeguards to protect information, but no online service can guarantee absolute security.

How we use information

We use collected information to:

• Provide and operate Comment Automation.
• Connect authorized social media accounts.
• Process automations created by account owners.
• Deliver requested links and resources.
• Maintain account security and prevent abuse.
• Diagnose errors and improve service reliability.
• Comply with legal and platform requirements.

Sharing of information

We do not sell personal information. We may share information with service providers that help us operate Comment Automation, such as hosting, database, authentication, and infrastructure providers, when necessary to provide the service.

We may also disclose information when required by law or when reasonably necessary to protect the security or integrity of the service.

Data retention

We retain information only as long as reasonably necessary to provide the service, maintain security and records, meet legal obligations, or until the associated account or connection is deleted.

Disconnecting social accounts

If a connected social media account is disconnected or deauthorized, we may remove stored credentials and connection information associated with that account.

Data deletion requests

Users may request deletion of information associated with their connected account. We also process supported platform deauthorization and data-deletion requests sent through official platform mechanisms.

For additional assistance with deletion or privacy questions, contact us at support@commentautomation.com.

Your choices

You may choose not to connect a social media account. You may also disconnect supported accounts or stop using Comment Automation.

Changes to this policy

We may update this Privacy Policy as the service changes. When we make material changes, we will update the effective date shown on this page.

Contact

Opportunity Labs LLC
Email: support@commentautomation.com